About Jet Utilities
Comprehensive Design & Construction Services
Jet Utilities is a full-service utility billing, communications, and submeter installation company based out of Salem, OR. As a part of Jet Industries, a family owned and operated company founded in 1977, Jet Utilities is a leader in the utility and communication industries.
Jet Utilities specializes in the installation of residential submeter systems that use Automatic Meter Reading technology. We are one of the only submeter installation companies on the west coast that offers a truly “turn key” experience. We even offer an in-house financing option that does not require high interest rate loans or leases.
Our team delivers unparalleled business class and bulk internet services, commercial television services, and business phone line services. We also offer full system design/build services for hospitality, senior living apartments, RV communities, and manufactured home communities.
Jet Utilities is committed to serving our clients and their communities with 24/7/365 support and consultation before, during, and after the submeter conversion process. Call us at
(800) 828-6403
to learn more.
About the Process
Here’s how our proven process keeps your property running smoothly from day one:
Site Visit & Consultation
We start by understanding your property’s needs and any unique challenges. Submetering can feel overwhelming, but with our experience and guidance, we simplify the process from start to finish—making sure you’re set up for long-term success.
Project Management & Tenant Relations
A well-planned rollout and clear communication make all the difference. We work with you and your tenants to explain the technology, answer questions, and set expectations—reducing confusion and building trust from the start.
Installation & System Setup
Installations typically take 3–6 weeks, depending on access and site conditions. We collect the necessary billing data, help you send required notices, and even provide templates tailored to your state’s guidelines.
Tenant Billing & Payments
We offer flexible billing options. Use your own system with our usage data, or let us handle everything—including monthly statements, collections, and online payments—so you can stay focused on your property.
Ongoing Maintenance
Our equipment is built to last, but like any system, occasional upkeep is needed. We manage all warranty exchanges and provide full service support—no need to train your staff or worry about repairs.
Utility Management & Monitoring
This is where Jet stands apart. We monitor every meter for leaks, connection issues, and battery status to ensure accurate billing and prevent waste. We also offer audits and cost recovery checks to make sure your infrastructure isn’t costing you money.
We believe in and live by the following values:
-
Integrity: When it comes to adhering to the highest level of ethics and moral standards, our team never compromises.
-
Customer Service Excellence: Our team is committed to achieving excellence, exceeding your expectations at every opportunity, and honoring each of our promises.
-
Teamwork: Jet Industries is passionate about giving each member of our team the tools they need to enjoy a rewarding, stable career. We encourage growth and diversity, ensuring that our team collaborates to meet common goals.
-
Accountability: When we commit, we deliver. End of story.
-
Safety: As leaders in safety, we complete every service with the safety of our employees, your customers, and your property in mind.
Built on Trust. Powered by Experience.
At Jet Utilities, we combine decades of industry knowledge with a hands-on, customer-first approach to deliver utility and communication solutions that work—today and for the long haul. From full-service system design and installation to 24/7 support and ongoing utility management, we’re committed to being the partner you can count on. Backed by the strength and stability of Jet Industries, we don’t just install systems—we build lasting relationships with the communities we serve.